Warranty Terms & Claim

All warranty coverage begins from the date of purchase from Fonetoolz website. Warranty period is 1 Year. However, based on the specific item or element of the equipment, the warranty period is further elaborated as per table below.

Warranty shall follow as stated by the Manufacturer, which you will find along or inside the product’s packaging. In general, it does not cover the following instances:

• Damage to equipment / accessory / part caused by accident, abuse, neglect, improper testing, installation, adjustment, operation, maintenance, alteration or modification.
• Caused by spillage of food or liquid hazard.
• Damage caused by fire, flood, voltage fluctuation, faulty installation.
• Damage caused by user error or fault, whether accidental or intentional.
• All plastic surfaces and externally exposed areas scratched or damaged, including dents, cracks, chips, indentations, etc.
• Phone is rooted or "jailbreak" by user.
• LCD screen cracked.
• Sticker / hologram sticker / warranty sticker defaced, removed or damaged. Warranty will be considered void.
• Phone modified by user beyond manufacturer's compliance.
• Equipment sent to unauthorized service centre. Warranty will be void.

NOTE: Buyer will need to bear the returning postage and upon repaired, Fonetoolz will bear the postage to ship back.